General Information


PVT UPDATE Good Morning Neighbors, Just a reminder that PVT plans to begin the installation of Fiber in the community next week. Please contact Tabitha Davis with your questions at
She can answer your questions in detail. Jim Smith does have the CUSTOMER DROP PLACEMENT REPORT available in the office for your convivence. They will be on the table in the office, help yourself to one. This form lets the contractor know that they have permission from the homeowner to do construction required to install a fiber service drop to the home, no one will need to be home for this portion of the project. You will need to drop this form off at the PVT Office or email it to Tabitha Davis.


Update from PVT regarding Fiber Optics. Please contact Tabitha Davis with your questions.

I wanted to express my gratitude to you and the rest of the Board of Directors for adding PVT to the agenda for the meeting on Saturday. It was great to see everyone again. This morning, I received an update from the contractors regarding the construction work. They have postponed it to next week due to the snow we received on Friday. During the meeting on Saturday, we were asked to provide a few items. These include a digital flyer, social media graphic, customer form, and PVT Cloud County Address Audit. The customer form needs to be filled out for each address identified in the “PVT_Cloud Country Address_Audit” attachment. The form is required for the contractors to provide a service drop to each home. Just a reminder that there is no cost or obligation for service with completing this form. This form lets the contractor know that they have permission from the homeowner to do construction required to install a fiber service drop to the home, no one will need to be home for this portion of the project. At a later time PVT will contact each homeowner to schedule a date and time for services to be switched to Fiber and replace their equipment inside their home. Should members decide not to have a service drop installed at this time, PVT will be available to install at a later date but there might be delays and possibly additional costs to the homeowner. Do you know if the Board decided on the best way for PVT to receive the forms back? I recommend two options: either they can be emailed to or dropped off at the PVT office. We request that all forms be submitted by Friday, March 22. Let me know if you have any updates or questions. Thank you, Tabitha Davis Special Projects Coordinator Peñasco Valley Telephone Cooperative, Inc. 4011 W. Main Artesia, NM 88210-9566



Office Email:

Customer Form

2023 CCE Water Report

We are pleased to present the 2023 Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). This report is designed to provide details about where your water comes from, what it contains, and how it compares to standards set by regulatory agencies. This report is a snapshot of last year’s water quality. We are committed to providing you with information because informed customers are our best allies.

You may find the report here.

UPDATE: MONDAY, NOVEMBER 21, 2022: SECOND water main break on Sugar Maple fixed, water restored

Following the repair on Sugar Maple, a SECOND leak on the street was discovered, by Mark McDonald’s residence. Again, service will be shut off on Sugar Maple for this repair.

UPDATE: Water was restored on Sugar Maple at approx. 2pm today.

UPDATE: Water on Sugar Maple is still off as the repair on the second break is taking more time to complete due to complexity and weather. The complexity is that part of the break encroaches on an owner’s lot where a car is parked; the owner is out of town and not at the property. A valve replacement component also failed during the repair on Saturday, November 19.

NOTE: The water shutoff valve on Sugar Maple appears to only partially shut off the water. Therefore residents on Sugar Maple may still have low-pressure water still servicing their homes.

New Website Registrations: Why it may take so long

Our new website was launched about five years ago and was redesigned last year. One thing that many owners have asked on Nextdoor is: Why does it take so long to get registered?

The simple answer is: it takes time to verify and activate a request. If your real estate agent doesn’t take the step to notify the board that a sale has occurred, then when we receive a request, it can involve time to verify the request, or require people and time to confirm ownership. And that requires volunteer time that may not occur for some time due to limited resources.

Another factor is that we need specific information in order to conduct the registration. Username. Address. Email. Password are all important to register an account. 

Another reason it takes long is because there have been efforts for hackers to get registered. Once this started, and with the contact info on pages such as the directory, we locked the website down and must follow this lengthier protocol.

We appreciate your patience and understanding on this — and look forward to seeing you!

Change in Fire Evacuation in Cloud Country Estates

In the October 2022 Board Meeting the board voted to close the secondary escape route previously designated at Wild Cherry due to safety concerns. The entrance poses risks due to deterioration and the steep decline, and there are no clear options of exit once one enters. In addition, the entrance will be formally closed by the board and a barrier placed to alert people to not enter unless to access their specific property.

This matter will be revisited in the future.

Week of Sept. 11 ’22: Road Repairs

Starting September 15, 2022, various roads in the Cloud Country Estates will be undergoing repairs, includingThis work may stretch into the following week and start at the entrance and exits of the community by the bridge. Please be patient as we address these matters, and exercise caution around these work areas. Thank you!

DATE CHANGE: June 2022 Board Meetings


All formal meetings and their agendas are posted to the public, owners and members per Bylaw requirements at the EVENTS section of this website.

For the June 2022 board meetings, the board will be conducting a virtual meeting online. This posting is to alert members of the POA and the Cloud Country Club of access to the meeting. In order to access the meeting, please log in to your account in this website, as the board meetings are not for general public viewing, but for the POA property owners and Club members. Please log in here, and then go to this page to access the meeting.

Please note — members may view the meeting but may not make comments until member comments. Once that portion of the meeting is up, please issue comments in the chat/text portion of Zoom. We will read them in the meeting.

Pool Opening May 18, 2022

We were able to get all the required inspections completed. The pool will be open — please bear with us as we initiate new locks and processes, as well as pool rules. Happy Swimming !

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